Returns & Exchanges
At ShadyVEU, we want you to be completely satisfied with your eyewear; if you are not happy with your purchase, you can return your items within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Pack Your Items
Securely place the sunglasses in their original packaging, including all cases and cleaning cloths, to ensure they are protected during transit.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing